Waterwise 4000 Water Distiller Purifier

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Price: $269.00    

Product Feature

• NOW WITH GLASS WATER JUG / CATCHER
• Automatic shut-off after one gallon cycle
• Stainless steel condenser - not aluminum
• Advanced design countertop appliance - Stainless steel boiler - easy fill
• Distillate Capacity: 1 Gallon in 4 hours, up to 6 gallons in 24 hours

Product Description

Distillation effectively removes contaminants such as bacteria, particles, dissolved solids and VOCs. Ordinary tap water is heated to 212°F, (100°C) killing bacteria, cysts and viruses that may be present. Steam rises leaving behind dissolved solids, salts, heavy metals and other substances.

Waterwise 4000 Water Distiller Purifier Review

I bought this distiller from another website a few months ago because of the great discounted price I got but this distiller had turned out to be a major headache. I hate posting this kind of a review because it does distill water pretty well but my major issue with this product is a design flaw. Specifically the filter. It leaks like crazy and nothing that I've done has resolved this. Sure waterwise got back to me quickly with their standard response, which was to run a cup of water through the filter to rinse out excess charcoal then boil for 5 minutes and let cool. Finally, rinse briefly with more distilled water. Sounds easy, right? Wrong. I just installed my 4th filter yesterday and was so excited because my first gallon distilled perfectly with no spillage or filter leaks. Second gallon was not so good. I started it about two o'clock in the morning and by 2:30 it had started distilling. I walked over to the distiller and this time the water was pouring out of the side of the filter. I was forced to wrap a rag around the base of the bottle to absorb the excess water and this is frustrating. I don't like wasting water and clearly the problem lies in the fact that water is distilled faster than the filter can process it initially which results in a leaking filter. Now, as I mentioned in my title, the Pure Water Inc. water distiller does not have this same flaw, is stainless steel and is Made in the USA. Only the waterwise 8000 is Made in the USA. This one is Made in China! So, if I had to do this all over again I would buy the Pure Water Inc over this one anyday. In fact, I'll be buying one within the next month and putting this one into storage. I'd sell it on ebay but I wouldn't wish this headache on anyone.

Lastly, on the plus side, the water that is distilled does taste great! However, I can't recommend this product because of the constant problems I've had with this item and the fact that there is no solution to resolve it.

Update: I received a correspondence from Waterwise and they were very kind in their message to me. They mentioned that sometimes the filters are over packed with charcoal and this may present a problem with water not flowing through the filter correctly. I have trying their recommendation of poking a few small holds in the paper that separates the plastic cover from the charcoal. I used a pin, as they suggested. Also, they have offered to send me a six pack of filters as a replacement if I am still having problems. That's pretty good customer service if you ask me. Still, the filter design needs some work. Watch for an update after I process another three to four gallons after poking holds in the filter.

Update 2: Ok, I think I've figured out the correct amount of charcoal to remove from a new filter. I've been playing with different amounts and it seems like the correct amount to remove is 1/2 tsp. When you first go to replace the filter first remove the mesh screen sitting on top of the filter. It will pop out if you insert a thin knife at the back of the screen and then pry it up. Then remove the paper cover and finally remove 1/2 tsp of charcoal. Replace the paper cover then the screen and make sure it snaps back into place. After this proceed with pouring one to two cups of distilled water through the filter followed by boiling the filter for five minutes. Removing 1/2 tsp of the charcoal before aeration seems to take care of the problem with the leaking filter. If you have this same problem and keep beating the walls because your filter is leaking then try removing a little more. I suspect you can remove up to a teaspoon without it making a difference. So far though my waterwise is working perfectly. However, as stated in title of my review, my next distiller will be a Pure Water Inc. distiller. The Mini II can be purchased on the web at a discount or you can even message the folks at pure water inc. and they will offer you a substantial discount if there isn't a store in your area that carries it. Also, Pure Water Inc. Machines are all Made in the USA. That's another good reason to buy one. Oh, and the glass bottles for the Mini II are only about $20 if you want to purchase a second one. That's a significant difference from the Made in China glass bottle for this machine that sells for around $54 here on amazon.

Update 3 (final comments)

After contacting Waterwise about the issues with their filter dripping they promptly sent me out a pack of filters for free. The first thing I noticed when I took one of the filters out is that the mesh top has been redesigned. Clearly the realised the last screen was a poor design and changed it. It works much better now. The new screen is plastic, instead of metal mesh, and the sections are larger, which allows for more water to drip down through the filter. So far the filters are nice and I've had no problems. I have started purchasing activated charcoal from a local aquarium store. It just makes sense to refill them myself. Eventually, I'll have to replace the paper that sits between the cover and the screen. I'm sure the aquarium store can tell me what kind of paper will work for this purpose. So, I bumped up the number of stars to 4 but this unit will never get a 5. There's too much plastic that my water comes in contact with. If you want a good, inexpensive distiller that will make produce quality water then look no further than a waterwise 4000. However, if you have additional concerns about your water making contact with plastic, like me, then go with a Pure Water Inc. distiller. All of their distillers are Made in the USA and your water only makes contact with stainless steel.

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